58 Fore Street, Tregony, Truro Cornwall TR2 5RW. Telephone 01872 530505

Safeguarding During Coronavirus

The gallery will be closed from 5th November until it is safe to open again. Then the safety and well-being of our customers will be our number one priority. While social distancing measures continue across the country. We are working reduced hours, so it is advisable to call in advance 07496 953471 during office hours and we will make arrangements to meet and greet you safely. This will change and we look to government for guidance. We have hand sanitiser, face coverings and gloves available and will be offered to all visitors.

These are some of the steps we will taking to ensure a safe, comfortable and enjoyable visit for all:

  • Our Gallery will be thoroughly cleaned prior to the start of every single appointment, including ( but not limited to) door handles, gallery desk surfaces, credit card tablet, tables and chairs.
  • Hand sanitiser, face coverings and gloves will be offered to all customers. We ask that visitors make the most of our sanitiser throughout their appointment; the use of face coverings and gloves will be discussed at the start of each appointment.
  • We will be following hand-washing and sanitising procedures at regular intervals throughout the course of  the day and we’ll be helping everybody to observe the two-metre distancing rule at all times.
  • Using information gained during pre-appointment consultations, we’ll be preparing a selection of artist work to view.
  • Back-of-house facilities, including bathrooms, are limited to staff use only for the time being.
  • Seated waiting area mean that customers can relax at a safe distance while we wrap purchases.
  • Until further notice, we will only be accepting card or contactless payments.
  • Customers will receive their payment receipt by email.
  • For customer security we will be asking for a contact number or email should the need arise that we are informed of a gallery visitor who subsequently tests positive for Covid-19, this will all be carried out in strict confidence and the data collected will only be shared with the NHS should the need arise.

 

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