Purchasing Information

DELIVERY. We deliver, here, there and everywhere! Obviously there are some geographical locations that can be a bit of a challenge along with the size or fragility of the piece to be delivered, we’ve International air-freighted and crated a 7′ x 6′ canvas to Paris, shipped a delicate porcelain bowl to Utah, USA and an oil painting to New Orleans, so nothing is impossible, please ask for more details relating to packing and shipping, most artworks have a UK shipping charge, we aim to ship within 2-3 days once payment details are complete. If you purchase online and would prefer to collect your artwork, please let us know before you pay, we will remove the delivery costs from the payment total. If you are making a multiple purchase please contact the gallery first to discuss delivery.

RETURNS. Judi and I hope that you will love your purchase, always call us first to discuss. If for any reason you are not satisfied you MUST notify us within 7 days of the online purchase. All we ask is that you cover the cost of any return postage using the same service as originally sent. Your refund will be made using the original payment method, no alternatives will be available, you should also allow a period of up to 14 days for the refund to show in your account. Please also refer to CONDITION CHECKS.

PAYMENTS. Apart from secure online payments on this website, we accept all major credit cards in the gallery and if you prefer payments can be made through PayPal, whether you hold a PayPal account or not, we would simply generate an invoice that can be paid securely online, we also accept direct payment via BACS, please ask for details. Our online payments are powered by Square and we can also generate individual invoices that can be paid securely via Square online.

eGIFT CARDS. Terms & Conditions: The eGift Card can only be used towards purchases at Tregony Gallery. It can be used as full or part payment for any work in Tregony Gallery, there is no cash alternative and all sales are final. If the eGift card is used as a part payment then any outstanding balance will be due at time of use and you can use our eGift Card as a deposit with Own Art transactions. To avoid disappointment we suggest using the eGift Card as soon as possible.

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