58 Fore Street, Tregony, Truro Cornwall TR2 5RW. Telephone
01872 530505
DELIVERY. We deliver, here, there and everywhere! Obviously there are some geographical locations that can be a bit of a challenge along with the size or fragility of the piece to be delivered, we’ve International air-freighted and crated a 7′ x 6′ canvas to Paris, shipped a delicate porcelain bowl to Utah, USA and an oil painting to New Orleans, so nothing is impossible, please ask for more details relating to packing and shipping, most artworks have a UK shipping charge, we aim to ship within 2-3 days once payment details are complete. If you purchase online and would prefer to collect your artwork, please let us know before you pay, we will remove the delivery costs from the payment total. If you are making a multiple purchase please contact the gallery first to discuss delivery.
RETURNS. Judi and I hope that you will love your purchase, always call us first to discuss. If for any reason you are not satisfied you MUST notify us within 7 days of the online purchase. All we ask is that you cover the cost of any return postage using the same service as originally sent. Your refund will be made using the original payment method, no alternatives will be available, you should also allow a period of up to 14 days for the refund to show in your account. Please also refer to CONDITION CHECKS.
PAYMENTS. Apart from secure online payments on this website, we accept all major credit cards in the gallery and if you prefer payments can be made through PayPal, whether you hold a PayPal account or not, we would simply generate an invoice that can be paid securely online, we also accept direct payment via BACS, please ask for details. Our online payments are powered by Square and we can also generate individual invoices that can be paid securely via Square online.
eGIFT CARDS. Terms & Conditions: The eGift Card can only be used towards purchases at Tregony Gallery. It can be used as full or part payment for any work in Tregony Gallery, there is no cash alternative and all sales are final. If the eGift card is used as a part payment then any outstanding balance will be due at time of use and you can use our eGift Card as a deposit with Own Art transactions. To avoid disappointment we suggest using the eGift Card as soon as possible. Use this link for purchasing our Gift Cards HERE.
COPYRIGHT. © Copyright for the website layout and all the contents shown belongs to Tregony Gallery, Judi and Brian Green and their respective owners. No part of this website may be reproduced, stored in a retrieval system, or transmitted in any form or by means without the prior permission of the copyright holder.
DISCLAIMER. Measurements are given in centimetres, height before width, and does not include frame dimensions.
E&OE. Whilst every effort has been made to ensure that our website contains accurate and up to date information, Tregony Gallery ( or our represented artists ) will not take any responsibility for all errors that the website may contain. Please contact us if you notice any errors and we will correct them at the earliest convenient time we can. In addition, whilst every effort is made to ensure accurate image representation of artworks on our website, such accuracy cannot be guaranteed as colour variances can exist in viewing images from one device to another.
TERMS OF USE STATEMENT. You understand and agree that the Tregony Gallery shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses ( even if the owner of this site have been advised of the possibility of such damages ), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
GOVERNING LAW. Your use of this website and any purchase made by you via this website or from the gallery will be governed by English Law and will be deemed to have occurred in the United Kingdom.
DISPUTE RESOLUTION. In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
CONDITION CHECKS. It is the artists and/or makers responsibility to make sure that all the materials used in the making of their piece(s) are worthy of sale, this includes works framed and unframed, mounts and glazing, especially the use of recycled frames, de-lamination of paint layers from substrate or ground. Be advised that Tregony Gallery are not liable for and will take no responsibility or accept liability for poor workmanship, now and in the future, including unforeseen repairs, deterioration and other material defects. Tregony Gallery will defer all liabilities in this respect to the artist/maker and act as a mediator only.
PRIVACY POLICY. Any e-mail or other such information provided to the gallery, including but not limited to the provision of the gallery email newsletter, is used solely by Tregony Gallery and is not released to any third parties. Any information we retain is for the sole use of Tregony Gallery in providing clients and interested parties with information about the gallery and the events and work shown therein. We will never solicit third party contact information nor provide such to others except our email newsletter administrator under strict confidentiality requirements. All email addresses captured and maintained by the gallery are through client proactive subscription, clients who have purchased items from the gallery or those who request to be added to our newsletter group. Opt out requests are to be found at the bottom of our most recent email subscriber mailing.
Records will be maintained relating to the purchase of works from the gallery, principally to maintain a record for provenance for the artworks sold by Tregony Gallery. No such information will be released to any third party with the exception of any legitimate request where we are compelled to so do by law enforcement agencies.